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Privacy Policy

Our Privacy Policy

The BELLA CUBA Privacy Policy outlines the practices for collecting, using, processing, storing, and protecting the personal data of our visitors and clients. It also reaffirms our commitment to confidentiality, ethics, and compliance with applicable laws, both in Cuba and internationally.

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Scope of the Policy

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1. Types of information we collect

  • Identification data: name, email, phone number, address.

  • Payment data: credit card, bank transfer, or other authorized methods.

  • Booking information: dates, contracted activities, travel preferences.

  • Technical information: IP address, cookies, browsing data on our websi​

 

2. Purpose of collection

  • Manage bookings and tourism services.

  • Contact clients with relevant travel information.

  • Process payments securely.

  • Improve user experience on our website.

  • Comply with legal and tax obligation​

 

3. Use and disclosure of information
Your information will not be sold or shared with unauthorized third parties.
We may share data only with:

  • Service providers necessary for your experience (hotels, transport, guides, etc.).

  • Legal authorities when required by law.

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4. Use of images and testimonials
With your express consent, BELLA CUBA may use photographs, videos, testimonials, or names on its website, promotional materials, and social media (Facebook, Instagram, or others), always for tourism, cultural, or promotional purposes. No use will occur without prior authorization.

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5. Data protection

  • We apply technical and organizational measures to protect information against unauthorized access, alteration, loss, or leakage.

  • We use secure protocols for payments and data storage.

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6. Client rights

  • Access, correct, or delete your personal data.

  • Withdraw your consent at any time.

  • Request information about how we handle your data.​

 

7. Minors

  • We do not intentionally collect information from minors without parental or guardian authorization.

  • In compliance with Cuban and international law, we reject any activity related to child exploitation or sexual tourism.

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8. Prohibited crimes and activities
Clients agree not to participate in illegal activities during their trip.
BELLA CUBA reserves the right to cancel any booking without refund if it detects conduct related to crimes such as:

  • Sexual exploitation or human trafficking.

  • Drug, weapon, or smuggling offenses.

  • Money laundering or financial fraud.

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9. Data retention
Personal data is kept only as long as necessary to fulfill the purposes described and legal obligations.

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10. Changes to the Privacy Policy
BELLA CUBA reserves the right to update this policy to adapt to new regulations or service improvements. Changes will be published on this page.

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Acceptance of the Policy

By using our website, booking services, or providing your data, you confirm that you have read, understood, and accepted this Privacy Policy and Legal Notice, including express authorization for the use of images and testimonials when applicable. Electronic acceptance has the same validity as a physical signature.

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Contact

For questions or to exercise your privacy rights, contact our team at:
📧 info@bellacubatour.com

📞 +504 3205-7752

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